Capture Text Messages for Use in Court

A reader recently asked for an app to capture text messages – a very understandable request. Here are some DIY options to consider.

Screenshot Method

Most everyone is familiar with this irritating and incomplete approach, which involves taking partial images of texts that end up overlapping. Screenshots are a pain, often lack date and time stamps, don’t capture contact information or other metadata, and must be combined somehow to form a PDF. Not a great way to go. Next, please.

Decipher TextMessage and Tansee for iOS

The Decipher TextMessage app uses five simple steps to capture text messages for export to PDF. Unlike the screenshot method, it automatically grabs date and time stamps, attachments, and accurate contact information for senders and recipients. It can also recover deleted conversations.

Decipher TextMessage is $29.99 and uses the iTunes interface. If you’re dubious about spending thirty bucks sight unseen, take advantage of the free trial, but this app has a lot going for it. Read more about Decipher TextMessage here.

Tansee iPhone Transfer SMS is another great DIY solution at the same price point for a three-year license. It uses its own proprietary software installed on your desktop rather than iTunes.

The clean printout rendered by (Tansee) allows for a seamless production. (Users can) Bates-stamp each PDF page and produce the thread in one comprehensive file, rather than in disjointed screenshot images pieced together in an unorganized manner. Use of this software allows for a more efficient in-house review process, as well as a more transparent production set to opposing counsel.

A disadvantage of this software is that it does not retain the actual native file, merely an organized photocopy with some of the relevant metadata attached to each message.

Cell Phone Extraction for the Small Firm.

SMS Backup+ for Android

SMS Backup+ is a free app in the Google Play Store that allows users to store texts in a gmail account. Conversations can be printed to PDF using a web browser. Sounds simple enough, but since this is a backup program it can only capture what is presently stored on a phone. There is no mechanism to restore deleted conversations. Another downside: reviewers say the app is buggy. However, as one noted: “I tried other SMS Backup apps, but they are not the same or as good! This app is significantly better (in my opinion).”

Other Options

For other print-to-PDF choices consider:

iOS

Print Utility Lite, Xerox Print Portal, To Print, Mobikin or iPhone Backup Extractor.

Android

Mobile PrintShare, Printhand Mobile, or Mobikin.

Evidentiary Concerns

The evidentiary concerns surrounding use of text messages are substantial. As mentioned, accurate date and time stamps and true identities of senders and recipients are critical. Capturing location data, attachments, and special characters can be troublesome. See How to Print Text Messages for Use as Evidence.

As this post points out, before extracting evidence from smart devices consider employing expert forensic help – not just to get it right, but to secure an independent witness if authenticity isn’t stipulated.

All rights reserved 2019 Beverly Michaelis

MS Ignite 2016: New Ideas, New Features for OneDrive, Office 365, and More

September 26-30 marked Microsoft’s second annual technology conference known as #MSIgnite. With over 22,000 attendees, the conference set Twitter afire with a long list of product enhancements – some available now, others coming before year-end.

New Functionality for OneDrive Users

If you’re a OneDrive user, you’ll be thrilled to hear about these new features:

  • Ability to sync SharePoint Online document libraries and OneDrive folders
  • One-stop shopping for browsing and editing SharePoint Online and OneDrive files using the OneDrive browser client
  • Ability to download multiple documents as a .zip file
  • Improvements to the Android OneDrive App – support for SharePoint Online files and multi-page scan enhancements
  • Notifications to your mobile device when someone shares a OneDrive file with you
  • Ability to see over time how many people have discovered and viewed your files in OneDrive for iOS

See the full list of OneDrive updates here.

Enhancements to the Outlook Mobile App

  • The new, improved calendar app on iOS and Android devices now offers event icons, simpler scheduling, and on-the-fly editing of recurring meetings
  • Use the “smart location” feature on the mobile app to easily add maps and directions to event details.  Next time you create an event, just start typing a location.  Choose one of the suggestions and Outlook will include a map with your event details.
  • Use the @ symbol to get someone’s attention: typing the @ symbol followed by a person’s name in the body of an email message or a meeting invite will automatically add the person to the To line of the email or meeting invite.
  • Coming soon: meeting invites will support real-time availability checks with a slide-bar interface – via @thevarnish
  • Outlook for iOS and Android is now powered by the Microsoft Cloud for Office 365. All your data is now fully delivered through Microsoft’s secure servers (no third party vendor, no mailbox data cached outside Office 365).
  • New assistive technology has been added for reading email, scheduling meetings, and adding a signature

Improvements to Word, Excel, and PowerPoint

Word

  • Use Researcher to find credible sources and content: “Researcher is a new service in Word that helps you find and incorporate reliable sources and content for your paper in fewer steps. Right within your Word document you can explore material related to your topic and add it—and its properly-formatted citation—in one click. Researcher uses the Bing Knowledge Graph to pull in the appropriate content from the web and provide structured, safe and credible information.”
  • Improve your writing with the new digital writing assistant known as Editor, a cloud-based service that uses machine learning, natural language processing, and input from linguists to improve writing through advanced proofing and editing. [Caveat: not suitable for confidential content.]
  • Write or draw with your finger, a pen, or a stylus in Word, Excel, and PowerPoint mobile apps (known as “inking.”)

Excel

PowerPoint

  • Use Designer to instantly turn a bulleted process list into a SmartArt graphic
  • Get an “instant slide makeover” any time by selecting the “Design” tab in the ribbon.  Choose “Design Ideas” (far right of the Design toolbar) to preview new slide designs.
  • Use the Recording tab to create a presentation that includes recorded slides, screen recordings, narrations, and videos. Embed quizzes and other apps in your presentation to make it more interactive for your audience.
  • Use QuickStarter to find outlines for any topic, including recommendations on information to include, categories to consider and associated images tagged with Creative Commons licenses.

Making Skype Better

Skype for Business is already the number one meeting app, so how can it get any better? Consider these improvements announced at #MSIgnite 2016:

  • Skype for Business for Mac will be available in October, with hi-def audio and video, one-click join for meetings, and video and desktop sharing
  • Also coming in October: enhancements to the iPhone app: Skype for Business calls will work just like a cellular call on your iPhone. You can accept a call via the lock screen or put a Skype for Business call on hold to take a cellular phone call—it works just like a phone.
  • Real-time transcription and translation in 50 languages will come to Skype Meeting Broadcast by year-end

Migrating to Windows 10

If you haven’t migrated to Windows 10, check out this free migration assessment tool from VMWare.  Announced at #MSIgnite, the new tool is designed to assess:

  • Windows 10 readiness;
  • End-user behavior;
  • Device inventory and configurations;
  • Software dependency and usage information; and
  • Web and network usage patterns.

If this sounds like tech-speak, it is.  But the goals are simple: (1) identify potential problems transitioning from your current operating system to Windows 10; (2) Optimize your use of Windows 10.

Still not sure?  Contact your computer consultant.

Key Microsoft Security Improvements

There are two kinds of big companies: those who have been hacked
and those who don’t know they’ve been hacked. 

@JPvR_NL

Protecting Browser Sessions

Most cyber attacks start at the browser level, making browser security critically important. Windows Defender App Guard for Microsoft Edge protects against browser-based security incursions:

Unlike other browsers that use software-based sandboxes, which still provide a pathway for malware and vulnerability exploits, Microsoft Edge’s use of Application Guard isolates the browser and employee activity using a hardware-based container to prevent malicious code from impacting the device and moving across the enterprise network.

Once enabled, enterprise administrators can configure a trusted network site list policy and distribute the group policy to any devices it wishes to protect with Application Guard. Even if an untrusted site successfully loads malware, the malware is unable to reach beyond the isolated container to steal data or permanently compromise devices or the network. Once the employee exits their Microsoft Edge browsing session, any malware is erased, preventing further attacks.

Detecting and Responding to Cyber Attacks

Security features and cyber threat intelligence gathered from WDATP (Windows Defender Advanced Threat Protection) and Office 365 ATP (Advanced Threat Protection) are now combined to allow enterprises to detect, investigate, and respond to advanced attacks on their networks, Windows 10, and Office 365.

Now, IT can identify and follow the complete chain of an attack from an email – to across the network – with detailed timelines and analysis. This real-time access and product integration converts the time to investigate an incident from days or weeks to mere hours. And the comprehensive security intelligence from Microsoft and our industry partners, including FireEye iSight threat intelligence, puts all the information needed to investigate and respond in an easy, simplified interface with clear steps for remediation. It’s the most comprehensive and robust security solution available today.

Interesting Stats from the Keynotes and Other Presentations

  • There are 70 million Office 365 users and over 400 million Windows 10 users
  • The Department of Defense is targeting to have Windows 10 on more than 4 million devices
  • Office 365 has an uptime of 99.98%
  • The average person uses 3 mobile devices at work (expected to increase)
  • Skype for Business is the most-used meeting app: Microsoft manages over 13,000 meeting rooms; 38% of all international calling uses Skype; the Skype app has been downloaded 1.1 billion times on iOS and Android devices
  • 58% of workers admit to sending data to the wrong person
  • Microsoft scans 200 billion emails every month for malware
  • 50% of cloud-era millennials will be in the workforce by 2020

Other News from #MSIgnite

  • You may have heard of Azure – Microsoft’s integrated cloud service platform. #MSIgnite 2016 included a number of Azure upgrades of interest to developers and IT professionals.  Read more here.
  • Many SharePoint improvements were announced at #MSIgnite 2016.  For all the details, check out this post.  Also see this summary from Microsoft.
  • Over 150 on-demand video sessions are available at no charge from the 5 day conference. Check out the list here.

All Rights Reserved 2016 Beverly Michaelis

60 Apps in 60 Minutes – 2015 TECHSHOW

60 Apps in 60 Minutes is always a popular presentation at the ABA TECHSHOW.  This year, I used Storify to cultivate the top apps recommended for iOS devices by the esteemed Jeff Richardson, Joe Bahgat, Tom Mighell, and Adriana Linares.  If you’re an Android believer, check out Jeff Taylor’s blog The Android Lawyer for Droid Apps.

Access the 60 Apps in 60 Minutes compilation here or click on the image below:

60Appsin60

Tomorrow’s post:  a compilation of 60 Sites in 60 Minutes.

Looking for more?

Jeff Richardson will publish a full list of iOS apps on iPhone JD this week.  If you’re a Windows mobile app user, contact Ben Schorr.  Still a Blackberry believer?  Dan Pinnington can hook you up.

All Rights Reserved [2015] Beverly Michaelis

 

Cool TECHSHOW Apps

This is no April Fool’s Joke – as promised yesterday, here are more tweets curated with the help of Tweet Archivist from the 2014 ABA TECHSHOW.  Today’s focus – cool apps!

For the Android

  • New 100 Best Android Apps List: Just in time for #ABATECHSHOW! (Compujurist) @MyCaseInc
  • Two options for #googleapps – one with Google Vault for compliance purposes and archive storage for only $10/month. @pegeenturner @DroidLawyer
  • @DroidLawyer shows two-factor authentication on Google Apps. Use it on every program you can. @pegeenturner
  • Live document collaboration on both Office 365 and Google Apps says @droidlawyer and @TabletLawyer. @pegeenturner
  • Good tip from Jeff Taylor at Android customization session: Google cloud print (download app if you have older device). @lisasolomon

iPhone/iPad

Windows 8

  • #OfficeLens is a new #WindowsPhone app that captures information on documents & whiteboards, converts to OCR, saves to #OneNote. @lucasboling
  • @Flipboard app is available on #Windows8. Coming to #WindowsPhone. @lucasboling
  • @bschorr – #OneNote #Windows8 app has an innovative radial tool control instead of a ribbon. @lucasboling
  • @Adobe #Photoshop Express app is free for #windows8. @lucasboling
  •  #LawToolBox debuts new court deadline #legalapp for #windows8 & showcases #office365 app at #Abatechshow. @LawToolBox

App Grab Bag

[All Rights Reserved – Beverly Michaelis – 2014]

 

Using Google Voice in Your Law Practice

The February issue of Multnomah Lawyer, the official publication of the Multnomah Bar Association, has an excellent article by Charley Gee about using Google Voice.

As Charley describes:

Google Voice is a service from Google that provides a user with a telephone number, voicemail, conference calling, and text messaging service. It is accessible from any computer with access to the Internet, or from a cellphone or tablet.

The best feature of Google Voice is its price: free. Using your Google account, just sign up, select the number you want from a list of available numbers, and verify and connect your cell phone to the account.

Google Voice supports call routing, text message archiving, and voicemail to e-mail transcription.  (But not emergency service calls.)  If traveling, you can access voicemails and make calls without cell service:

Google Voice users can make and receive calls and text messages, as well as fetch their voicemail, over the internet instead of a cell tower signal. I’ve accessed my voicemail and text messages from remote locations around the state just by finding a Wi-Fi hotspot.

Great tip Charley!  My only caveat is to keep security risks in mind when using Wi-Fi.

If you are evaluating Google Voice vs. Skype, read this post.  For more thoughts on the benefits of using Google Voice in your law practice, check out what Go Matters has to say.

If you’ve committed to Google Voice and want to know about using it on your Android Phone or iPad, see:

How to Use Google Voice for Your Primary Android Phone Number and Messages or App Review: Google Voice for iPad.

Final Thoughts

I blogged earlier this month about how to cope with Gmail outagesGoogle Voice is tied to your Gmail account.  If Gmail goes down, Google Voice may also experience an outage.  Without a doubt, you will lose WiFi functionality, voicemail to e-mail transcription, and perhaps other features.  A cursory search did not return an answer to the question: How many times has Google Voice experienced an outage?  However, searching for “Google Voice outage” returns numerous results dating back the last few years.  Whether Google’s uptime stats are better or worse than the competition is hard to gauge.

Finally, I can’t write a post about Google Voice without expressing how much I like Ruby Receptionists, our very own home-grown virtual reception service based in Oregon.  Ruby Receptionists goes far above and beyond Google Voice, with the advantage of personalized, live reception services.  Read about this awesome service for lawyers here.  For another take, see this post.

All Rights Reserved [2014] Beverly Michaelis