Best Password Generators for the New Year

A reader recently recommended I revisit the subject of random password generators, many of which also log passwords for us.  Everyone seems to know about LastPass, but are there any other options?

Luckily, TechRadar and PC Magazine have done the work for us.  LastPass topped both lists for “best password generator of 2017,” followed by DashLane.  Also worth your consideration:

Which is the best?

It depends on what you want the password generator to do.  For example, RoboForm also serves as a digital wallet and form filler – helping you securely complete online forms.  If your top priority is free, look at KeePass, but remember the features are limited.  For a side-by-side comparison of cost and what each option offers, see the PC Magazine post.  Once you’ve narrowed your choices down, check out TechRadar, which has more in-depth reviews.

All Rights Reserved – Beverly Michaelis 2018

Year in Review

As 2017 comes to a close, here is the “in case you missed it” review, featuring the most important posts of the year:

Client Relations

eCourt

Ethics

File Management

Financial Management

Marketing & Social Media

New Lawyers

Office Systems

Partnership

Solo & Small Firm Practices

Staffing

Stress Management

Technology & Security

Year-end CLE – Save 20%

A friendly reminder: the On Demand CLE sale ends in four days on
December 31!  Don’t miss out!

Save 20% off on all orders over $40.  Use the code WINTER2017 at Oregon Law Practice Management On Demand CLE.

On Demand CLE Sale – Save 20%

Looking for year-end MCLE credits? Starting today through December 31, save 20% off on all orders over $40.  Use the code WINTER2017 at Oregon Law Practice Management On Demand CLE.

Choose from any of these programs:

To apply the discount: browse the CLEs and add 2 or more to your cart. When you’re done making CLE selections, choose the shopping cart icon at the top right of your screen and select Checkout. In the discount code field, enter WINTER2017 and select Apply to receive 20% off your order.

OSB accreditation

All programs are current and accredited by the Oregon State Bar.  Visit the online store for details.

Your on demand CLE purchase includes

  • MP4 download (combined audio and video file)
  • M4a download (audio only)
  • Written program materials, including presentation slides and resources
  • Answers to polling questions asked during the live CLE
  • MCLE Form 6 for self-reporting of MCLE credits

Instant digital delivery with options to save to the cloud or your mobile device

Digital files are delivered instantly at checkout.  Download, stream, save to your Dropbox account, or send files to your mobile device or desktop computer.

Secure payment processing

All transactions are handled by Selz and protected with industry standard security, including encryption and SSL secure. The Selz platform is also PCI compliant. Visa, MasterCard, American Express, and Discover accepted.

How Long Do You Need to Keep Closed Files?

A fair question posed recently on the NW Sidebar blog.

As in Oregon, there is no rule for file retention in Washington. The only exception? Trust accounting records: five years from termination of representation in Oregon; seven years in Washington.

Guidance for Oregon Lawyers

So where can Oregon lawyers go for answers?  The best resource can be found on the Professional Liability Fund website.  Select Practice Management > Forms > File Management > File Retention and Destruction Guidelines.

Files should be kept for a minimum of 10 years as protection against legal malpractice claims. To learn more about ethical recordkeeping practices, see Ethical Guidelines for Client Files.

Guidance for Washington Lawyers

The NW Sidebar post suggests a four step approach:

  • Start with the Guide to Best Practices for Client File Retention and Management on the WSBA website
  • Check with your Washington malpractice insurance carrier
  • Consider the nature of each case (some immigration cases may be “live” 20 years from the time of initial representation)
  • Weigh the possibility of malpractice or discipline claims

In Oregon, the latter drives the minimum 10 year retention recommendation.

Multi-Jurisdictional Practices

Lawyers who practice in both states (or other states) may choose to keep files in conformance with each jurisdiction’s recommended practices or apply the strictest retention requirement.  Universal retention practices are easier to follow and enforce. Jurisdiction-specific retention practices may allow for earlier disposal of files.

What to do Now

Every firm should have documented file retention practices and a file closing checklist. Need a place to start? Consult the Guide to Best Practices for Client File Retention and Management on the WSBA website or use the Professional Liability Fund retention guidelines referenced above and the PLF sample File Closing Checklist.  [Available on the PLF website at Practice Management > Forms > File Management.]

Creating and using a file closing checklist ensures consistency and makes the file retention process easier for lawyers and staff.

All Rights Reserved – Beverly Michaelis -2017

Last Chance to Register for 7 Steps to Building Better Client Relationships

Last Call to Register for “7 Steps to Building Better Client Relationships”

Join me for a CLE on Wednesday, December 6, 2017 about how to cultivate your network, balance client expectations, proactively control social media content, meet client needs, and become more client-centric by exploring the 7 steps to building better client relationships:

  • Capturing better clients
  • Polishing communication skills
  • Advancing client service through technology and staff
  • Managing social media
  • Improving client satisfaction
  • Strengthening client retention
  • Renewing relationships

Topics include how to CYA the right way, how to say “no” gracefully, dos and don’ts when responding to negative online reviews, how to thank clients as part of your everyday, the simple six-step process to stay in touch, and why you should modernize fee arrangements and billing.

Date/Time/Location

Wednesday, December 6, 2017 from 10:00 a.m. to 11:30 a.m. Pacific Time. This is a live, online webinar.

Who Should Attend?

Lawyers, office administrators, or staff – anyone interested in building better client relationships.

Group Discounts

Discounts available to firms who wish to register 5 or more attendees. Contact organizer to arrange a discount code before registering: beverly@oregonlawpracticemanagement.org.

Does the Program Include Written Materials?

Yes. Written materials are distributed electronically with your registration confirmation.

Ask Questions/Live Polling

Questions are welcome during the live event. Attendees are also encouraged to participate in live, anonymous polling.

Registration Fee

$25 – Visit the Upcoming CLE page, click here, or choose the Register button below. Secure payment processing powered by Eventbrite. Visa, MasterCard, Discover, and American Express accepted. Program materials included in the registration price.

Eventbrite - 7 Steps to Building Better Client Relationships

MCLE Credits
1.50 practical skills pending.

Can’t Attend?

Video and audio recordings of 7 Steps to Building Better Client Relationships will be available to download along with the program materials following the December 6 CLE. Price: $25. Contact me or visit my online CLE store after December 6.

All Rights Reserved [2017] Beverly Michaelis