Happy Thanksgiving

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Strengthening Client Relationships During COVID-19

Client needs are evolving. Has your service model kept pace?
Learn how to innovate and adapt to build better, sustainable relationships.

This program will focus on:

Identifying changing client needs
Becoming more client-centric
Advancing client service through technology
Adapting your communication style
Maximizing social media and website content to reassure clients
Developing flexible fee arrangements and billing practices
Improving client retention and renewing relationships

Date/Time/Location

Wednesday, December 2, 2020 from 10:00 a.m. to 11:00 a.m. Pacific Time.  This is a live, online webinar. 

Register Now!

Registration is open for Strengthening Client Relationships During COVID-19.

Who Should Attend?

Lawyers, legal staff, conflict managers, or office administrators – anyone interested in improving client relationships during challenging times.

Group Discounts

Discounts available to firms who wish to register 5 or more attendees. Contact organizer to arrange a discount code before registering: beverly@oregonlawpracticemanagement.org.

Does the Program Include Written Materials?

Yes. Written materials will be distributed electronically to attendees.

Questions, Live Polling, and MCLE

Questions are welcome during the live event.  Attendees are also encouraged to participate in live, anonymous polling. OSB MCLE credit pending.

All Rights Reserved 2020 Beverly Michaelis

Remembering Those Who Paid the Ultimate Sacrifice

Today is Memorial Day. A fitting time to share some facts and traditions about the meaning behind the day. The following comes from The Old Farmer’s Almanac.

A Very Brief History

Honoring ancestors by decorating and cleaning graves is an ancient practice. Recognizing the military dead specifically started in earnest after the Civil War, usually on the occasion of family gatherings and picnics in the summer. The holiday we know today began in 1971.

The Red Poppy

The origin of wearing a red poppy comes from a poem written over 100 years ago:

In November 1918, days before the official end of the war, an American professor named Moina Michael wrote her own poem, “We Shall Keep the Faith,” which was inspired by McCrae’s “In Flanders Fields.” In her poem (also shown below), she mentioned wearing the “poppy red” to honor the dead, and with that, the tradition of adorning one’s clothing with a single red poppy in remembrance of those killed in the Great War was born. Moina herself came to be known—and honored—as “The Poppy Lady.”

Learn More

Learn more about Decoration Day, aka Memorial Day here.

Resolve to Improve Your Practice in the New Year

What are your New Year’s resolutions?

 

You don’t really have to choose, because in 2020 you’ll see posts on all these topics and more!

STREAMLINE YOUR PRACTICE IN THE NEW YEAR

We begin the year with a Fresh Start.  If you’ve ever felt disorganized or overwhelmed, this post is for you.  No habit or office system is written in stone.  You can make adjustments, update your practices, or create new procedures. For a kickstart, visit this blog next Monday.

BETTER CLIENT MANAGEMENT

Recommitting to marketing and client retention begins with understanding how to control and relate to clients.  Download my free eBook, Tips for Improving Client Relationships.

SHOW ME THE MONEY

Collecting fees is a battle every lawyer fights. We’ll start the new year with a deeper understanding of fee agreements, billing, and collections.

BETTER TECH FOR EVERYONE

Every year brings new tech tips, gadgets, and websites worth your time and investment. If you just can’t wait, check out 2019’s Technology Tips for Busy Legal Professionalsfeaturing workflow automation, the importance of practice management integration, better email management and document drafting with apps, ink-to-digital notebooks, specialty legal keypads, smart conference room cameras, how to create a free online business profile, ethically-compliant business texting, online contract lawyering resources, AI-powered legal research, and more.

Happy New Year!

Tumalo River

All Rights Reserved – Beverly Michaelis 2020

Happy Holidays

Wishing you and yours a wonderful holiday season!