Getting someone’s attention is tough. Keeping it is even tougher. So why not adapt?
When setting up a training program for staff, offer content that is easily digestible:
- Choose a theme
- Set a training period
- Collect content
- Divide the content into segments
- Keep each segment short and limited to one topic
For example, you could designate July as “security” month and distribute brief training segments every Monday, Wednesday, and Friday. Choosing a strong password, avoiding phishing scams, and working remotely could be your first three topics.
Why This Approach?
I’ve been training lawyers and staff for decades. We belong to a profession that values continuing education, but we’re also busy and under pressure. When you distill information it is easier to absorb. Keeping it short means the listener or reader can get what they need and move on with their day.
Where Can I Find Content?
Depending on the topics you wish to address, bar and other professional publications can be helpful too.
Get Staff Involved
While you undoubtedly have some topics in mind, be sure to illicit ideas from staff. What would they like to see covered? Know more about? Ask for their tips or delegate content research to spread the load. Training doesn’t have to be a one-person act.
All rights reserved 2020 Beverly Michaelis.