Hot off the presses!  Get your copy of Tips for Improving Client Relationships, a free eBook available to download now.

Topics include:

• Effective communication techniques
• How procrastination affects client relationships
• How to say “no”
• Integrating client communication into your everyday workflows
• Thanking clients as part of your
  closing ritual
• The Art of CYA
• Why letters may be superior to emails
• When to call or meet in person vs. texting or emailing

Each section contains straightforward tips designed to help you build and improve upon client relationships quickly and easily.  Download your free copy today.

While visiting the online store, don’t forget to peruse the on demand CLE section with these offerings:

• Best Practices for Client Intake, Engagement, and Workflow – $25
• Best Practices for Docketing, Conflicts, Disengagement, and File Retention – $25
• 7 Steps to Building Better Client Relationships – $25
• eCourt Malpractice Traps 2017 – $25
• Ethical Dilemmas: Unclaimed Client Funds – $15
• Ethical Guidelines for Client Files – $25
• Ethical Trust Accounting – $25
• Fee Agreements – Ethical Dos and Don’ts – $20
• Limiting Exposure to Conflicts – $25

All programs are current and accredited by the Oregon State Bar.  Visit the online store for details.  Every on demand CLE includes:

• MP4 download (combined audio and video file)
• M4a download (audio only)
• Written program materials, including presentation slides and resources
• Answers to polling questions asked during the live CLE
• MCLE Form 6 for self-reporting of MCLE credits

All Rights Reserved Beverly Michaelis (2018)