SendNow vs. YouSendIt – A File Sharing Service Shootout

With the launch of SendNow, Adobe becomes the newest vendor to offer cloud based file sending solutions for mega files. The most well-known competitor –YouSendIt –  has also amped up its services with a suite of corporate plans. Check out other service providers here.

So how do the newcomer and the tried and true sevice provider stack up side-by-side? Let’s take a look: 

Feature SendNow YouSendIt
     
Free Trial Available Yes Yes
All File Types Supported[1] No Yes
Outlook Plug-in No Yes
Send Multiple Files at Once Yes Yes
Support for Branding (Logos) No Yes
Virus Check Yes Yes
Delivery Confirmation/Tracking Yes Yes
Return Receipt[2] Yes Yes
Time Limits on File Sharing Yes Yes
Restrict Access with Password Protection/Verification[3] Yes Yes
SSL Authentication and Encryption Yes Yes
Browsers Supported – Explorer, Firefox, Safari, Chrome[4] Yes No
Operating Systems – Windows, Mac[5] Yes Yes
Customer Support[6] Yes Yes
Flexible Pricing Plans[7] Yes Yes

 

Questions About Security?

Review the YouSendIt security statement here. Read Adobe’s security statement on the System Requirements page 

The Devil is in the Details 

So who wins?  Well, it’s a little bit like comparing apples to oranges, with a few fruit bugs here and there.  Adobe offers two complimentary months with each paid subscription, YouSendIt does not.  Return receipt, password protection and other security-related services are on a pay-per-use basis with YouSendIt, thus ramping up the cost of the basic plan.  (Comparable services are free with SendNow.) 

The most glaring difference?  The potential deal-breaker?  SendNow’s limited support of file types – CAD, Zip, Microsoft Office, and PDF are permitted, but no native audio or video files are supported.  (See footnote 1 for other file type restrictions.)

Now What?

You can certainly try each service for free – a real plus, since there’s nothing like actually taking a product for a test drive to see how it really works.  Like any other selection process, each user will be guided by his or her own preferences. For example, Linux lovers may have an easier time with YouSendIt (see footnote 5.)  Business users may not care that SendNow only supports limited file types.  In either case, I welcome Adobe’s entrance to the field.  We should all benefit from the competition. 

Copyright 2011 Beverly Michaelis

Postcript: YouSendIt has clarified they do support Safari. You can find more information here.  Kudos to the YouSendIt team for quickly fixing this broken link 😀

Author’s note:  This review was conducted at the author’s own initiative and represents the author’s opinion only.  The author was not compensated or influenced in any way by Adobe, YouSendIt, or the other providers of file sending services.

[1] SendNow does not support native audio and video files. You cannot use Adobe SendNow to send the following file types: audio formats (MP3, AAC, OGG); video formats (MOV, WMV, FLV, XVID, DIVX, RETG); font formats (TTF, DFONT, OTF); archive formats (TGZ, RAR 7Z, SIT, JAR, WAR, CAB); system files and executable formats (EXE, DLL, JS, VB, BAT, CMD, COM, CPL, SH, CSH, TCSH, KSH, BASH, ZSH, INF, HTA, HLP, INS, ISP, VB, JSE, LNK, MS, PIF, SCR, SHS, WS); web files (CHM, CRT); database files (MDB); or raster image files (PCD, SCT).  YouSendIt “supports all file types.” [2] Return receipts are free with SendNow. Available on a pay-per-use basis with YouSendIt’s free and Pro plans. (Included with Pro Plus and Corporate Suite.)  [3]  Available on a pay-per-use basis with YouSendIt’s free and Pro plans. (Included with Pro Plus and Corporate Suite.)  [4] YouSendIt does not support Safari and may become unresponsive with Google Chrome. SendNowworks with all browsers listed.  [5] Linux support is limited with SendNow and is untested (but should work) with YouSendIt[6]Premium plans available from both providers. [7] Compare Adobe’s three pricing plans here.  (Basic and Plus plan include two months free.)  Compare YouSendIt’s four plans here.

3 thoughts on “SendNow vs. YouSendIt – A File Sharing Service Shootout

  1. Pingback: The Best of ABA TECHSHOW 2011 « Oregon Law Practice Management

  2. Pingback: Adobe SendNow – Even Better! « Oregon Law Practice Management

  3. Pingback: Running a Successful Law Practice « Oregon Law Practice Management

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